Diploma in International Travel Industry Studies - Course Content
Unit One - General
Airline Dress and Grooming Standards, Personal Development Training, Preventing and Managing Disruptive Passenger Behaviour, Travel Industry Sectors, Phonetic Alphabet, Airline Terminology, Airline Abbreviations, Twenty Four Hour Clock, Travel Industry Organisations, Special Handling for Different Categories of Passengers , Airline Two Letter Codes, IATA Airport & City Codes, Human Factors, Health and Safety, introduction to Dangerous Goods.
Unit Two - Cabin Crew Member
Aviation Authorities, Cabin Crew Duties and Responsibilities, Cabin Safety Equipment, In-Flight Service, Passenger Handling Procedures, In Flight Medical Care, Basic Flight Theory, Survival Training, In-Flight Fire, Cabin Decompression, Food Hygiene & Time Zones.
Unit Three - Passenger Service Agent
Check-In and Boarding Procedures, Security Regulations, Passenger Handling, Passport & Visa Checks, European Regulations on denied boarding, cancellation or long delays, aircraft moving. KLM's computerised check-in system CODECO.
Airline Dress and Grooming Standards, Personal Development Training, Preventing and Managing Disruptive Passenger Behaviour, Travel Industry Sectors, Phonetic Alphabet, Airline Terminology, Airline Abbreviations, Twenty Four Hour Clock, Travel Industry Organisations, Special Handling for Different Categories of Passengers , Airline Two Letter Codes, IATA Airport & City Codes, Human Factors, Health and Safety, introduction to Dangerous Goods.
Unit Two - Cabin Crew Member
Aviation Authorities, Cabin Crew Duties and Responsibilities, Cabin Safety Equipment, In-Flight Service, Passenger Handling Procedures, In Flight Medical Care, Basic Flight Theory, Survival Training, In-Flight Fire, Cabin Decompression, Food Hygiene & Time Zones.
Unit Three - Passenger Service Agent
Check-In and Boarding Procedures, Security Regulations, Passenger Handling, Passport & Visa Checks, European Regulations on denied boarding, cancellation or long delays, aircraft moving. KLM's computerised check-in system CODECO.
Unit Four - Basic IATA Ticketing
IATA World Geography, IATA Ticketing.
Unit Five - Travel Agent
The role of a Travel Agent, Travel Agency Guides and Gazetteers, Resort/Country Knowledge, Selling Package Holidays, selling Insurance, Cruising, Utilising Travel Trade Tools, Consolidator Fares & Systems.
Unit Six - Reservation Sales
IATA World Geography, IATA Ticketing.
Unit Five - Travel Agent
The role of a Travel Agent, Travel Agency Guides and Gazetteers, Resort/Country Knowledge, Selling Package Holidays, selling Insurance, Cruising, Utilising Travel Trade Tools, Consolidator Fares & Systems.
Unit Six - Reservation Sales
Global Distribution System. Customer Care and Cultural Awareness. Effective Sales Training.
Unit Seven - Interview Preparation
Career Planning, Curriculum Vitae Preparation, Letter of Application, Guideline to completing Application Forms, Communication Skills, Group Interview, Individual Interview, Foreign Currency Conversion Exercises, Mock Examination Papers, Team Building Activities.
Unit Eight - Overseas Rep
Different types of Tour Operators, Basic Qualifications, Different categories of Reps, Duties and Responsibilities, Welcome Meetings, Resort Knowledge and Location, World Geography, a day in the life of a Sun and Ski Rep, Sales Presentation Skills.
Unit Seven - Interview Preparation
Career Planning, Curriculum Vitae Preparation, Letter of Application, Guideline to completing Application Forms, Communication Skills, Group Interview, Individual Interview, Foreign Currency Conversion Exercises, Mock Examination Papers, Team Building Activities.
Unit Eight - Overseas Rep
Different types of Tour Operators, Basic Qualifications, Different categories of Reps, Duties and Responsibilities, Welcome Meetings, Resort Knowledge and Location, World Geography, a day in the life of a Sun and Ski Rep, Sales Presentation Skills.
Experienced Travel Industry Staff
This is a great opportunity for you to train with tutors who have worked in the travel industry for many years. We teach through practical training using airport facilities and equipment. You will have a unique opportunity to experience what its like to work in the Travel Industry.
Dual Award:
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Industry endorsed Diploma
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FETAC Level 6 Certificate in Airport Passenger Services
Further Courses:
[ Holiday Repping] [ Cabin Crew Courses ] [ Travel and Tourism Courses] [ Airport Job Search] [ Airport Jobs]
International Academy of Travel,
Waterford Regional Airport,
Terminal Building, Killowen,
Co. Waterford, Ireland
Waterford Regional Airport,
Terminal Building, Killowen,
Co. Waterford, Ireland
The International Academy of Travel is a registered trade name of the International Airline Academy of Travel Ltd.
Registered Office: Waterford Regional Airport, Terminal Building, Killowen, Co. Waterford, Ireland
Registered in Ireland. Registration No. 43186 © 2012 Design by Interactivefx
Registered Office: Waterford Regional Airport, Terminal Building, Killowen, Co. Waterford, Ireland
Registered in Ireland. Registration No. 43186 © 2012 Design by Interactivefx