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International Academy of Travel
Tel: +353 (0)51 843365
Email: sales@iaot.net
Holiday Rep

Holiday Reps are also known as Family Reps, Resort Reps or Overseas Reps.

They are responsible for the smooth running of the holiday from the holidaymaker’s arrival in the resort through to their departure.

They are usually responsible for several complexes.

 

Their main duties include the following:
  • Accommodation Health and Safety Checks
  • Accommodation Visits
  • Conducting Welcoming Meetings
  • Resolving customer complaints/queries promptly
  • Selling Tour Operators Products i.e. excursions, merchandise etc
  • Providing resort information to the customer
  • Providing excellent Customer Service
  • Completing Report Forms and daily paperwork
  • Airport Transfers
International Academy of Travel,
Waterford Regional Airport,
Terminal Building, Killowen,
Co. Waterford, Ireland
The International Academy of Travel is a registered trade name of the International Airline Academy of Travel Ltd.
Registered Office: Waterford Regional Airport, Terminal Building, Killowen, Co. Waterford, Ireland
Registered in Ireland. Registration No. 431866 © 2017