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Passport to Holiday Reps

Fancy working as a Holiday Rep?

Enrol on this Online Media Rich, Interactive Holiday Rep course and let us help you get one step closer to your dream job! Includes interactive quizzes and engaging exercises and tasks.

Work in some of the world's stunning locations, where sunny skies and blue seas are the norm while you work as an Overseas Holiday Rep.


This course is designed to bring you to a level of knowledge that will help you apply for a Holiday Rep position with confidence.

After successful completion of this programme students will be eligible to apply for Holiday Rep, Children's Rep, Transfer Rep, Overseas Entertainer, Ski Rep, Sun Rep, Camp Courier etc.

Course Content

Unit One - General

  • Tour Operators
  • Basic Qualifications
  • Categories of Holiday Reps
  • Travel Industry Communication
  • Accommodation
  • Insurance Policies
  • Holiday Brochure Content
  • Booking Forms/Conditions
  • Tour Operators Law and Regulations
  • Three Letter Codes
  • Interactive Exercises & Quizzes

Unit Two - Daily Duties

  • Duties and Responsibilities of a Holiday Rep
  • Components of a Package Holiday
  • Welcome Meetings
  • Presentation Skills
  • Resort Knowledge and Location
  • A day in the life of a Sun and Ski Rep
  • Flight Manifest/Rooming Lists/ Ski Manifest
  • Effective Customer Care
  • Selling with Confidence
  • Health & Safety Issues
  • Information Book & Board
  • Liquidating the Tour Operator’s Monies
  • Administration
  • Interactive Exercises & Quizzes

Unit Three - Travel Geography

  • Airport/City Codes for popular holiday resorts
  • Location Geography
  • Interactive Exercises & Quizzes

Unit Four - Interview Preparation

  • Career Planning
  • Curriculum Vitae Preparation
  • Application Forms
  • Communication Skills
  • Group Interview
  • Individual Interview
  • Foreign Currency Conversion Exercises
  • Numerical/Verbal Reasoning Tests
  • Team Building Activities
  • Presenting with Confidence
  • Interactive Exercises & Quizzes

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